How we create clarity in each customer dialogue

We follow a process to figure out if and how we can add value to you and your organization for customer heroes

01

Meet, Greet and Explore

In our first meeting(s), we talk about which challenges your organization is facing and demonstrate our product's and services capbabilities.

02

Map the short path and your data

If you decide that this could be for you, we move ahead and get hands on with datamapping and understanding what solutions need to be connected

03

Plan and Propose

Through an agile approach, we’ll create and propose a path to completion as well as present the numbers

04

Implement, kick-off and training

This is where your SideKicks experience will really come to life. Over the span of a few days or weeks, depending on your state of readiness, we'll get your SideKicks implemented and creating value in the hands of your customer heroes

05

Tracking, Sparring & Growing

Your business is an ever-evolving thing. Through tracking and sparring, we’ll continuously be your partner to make sure you continue to optimize how you are using your newly available insights to drive profitability and NPS through training efforts, targeted documentation improvement and improved search across the data landscape.